FAQs

Take a look at our list of frequently asked questions.

If you can’t find what you are looking for, then please don’t hesitate to contact us.

Ambiance Bain Motif

ABOUT US

We manufacture all of our own ranges; furniture, basins, worktops, storage units, mirrors, shower trays and wall panels.  Our in-house manufacturing capabilities enable a creative autonomy without the reliance on any other company’s technical or design constraints.

Click here and enter your postcode to find your nearest bathroom retailers and showrooms where you can gain expert advice on designing your beautiful bathroom, view our products and see samples of our extensive range of colours.

Click here to view our Terms and Conditions or contact us for more information.

Your local retailers have samples which you can view. Click here and enter your postcode to find your nearest retailer.  If you want a sample sending out, then just ask your retailer and they will arrange for it to be sent to you directly.  You can also order samples directly Here on our website 

You can click here to view and download a brochure, visit your local Ambiance Bain Retailer who will have printed copies or contact us and request a copy to be sent to you.

You can find your delivery date on our website using the “Order tracking” tab. By using your reference number you will find an up-to-date expected delivery period for your specific order.

Standard delivery time can be from 4-6 weeks. This is because most of our products are made to order specifically to what you want.

For more information on our products You can contact our sales team (sales@ambiancebain.com) where they will provide you with more information and guidance. Otherwise, there is some technical information on our price list that can be found in the downloads section of the website.

GUARANTEE

We offer a 10-year guarantee (1 year for all electrical items, mirrors, bath panels, WC frames, cisterns and ancillary items not manufactured by ourselves).  Subject to our terms and conditions. Click here to register your details and enjoy up to 10 years peace of mind.

OUR FURNITURE RANGE

Ambiance Bain offer a wide range of products both fitted and modular which are suitable for small spaces. Check out our Fitted range and our Modular Solo, Delta, Tilli, Yoko or Mambo. There is bound to be one which will fit your bathroom design perfectly.

Ambiance Bain furniture is manufactured from several different high density board and foil materials, which are sourced from various eco friendly European suppliers.

Ambiance Bain offer a wide selection of colours and finishes. Click here to see a full range of our Melamine, Foil and Laminate Colours.

Our SMO™ basins can withstand water temperatures of up to 60°C.  The NHS Estates recommends a maximum of 41°C for hand wash basins, so our SMO™ levels are more than adequate.  It is worth noting that at 60°C, it only takes one second for hot water to cause 3rd degree burns.

All of your fitted units are made to order, so your bathroom is as individual as you are.

OUR SHOWER SPACES RANGE

Our Shower Trays and Wall panels are made from an exclusive material SMO™ which enables us to produce individual shower trays and panels within bespoke configurations as well as large standard quantities for major projects.

A mixture of a least 75% natural stone and a binder covered with a 1mm thick surface gel coat to ensure a perfect, long lasting finish.

 

We offer a comprehensive range of standard and made to measure shower trays.  Click here to see our portfolio of products and the different sizes available to choose from.

Adjustable shower trays can be factory cut to your required dimensions or trimmed on site by your installer.  We also offer Made to Measure trays which are manufactured and cast to exact dimensions between 70 to 120 x 70 to 200cm.  Click here to see our selection.